Kudos to Rapid Jim By tomcat (Read 655 times)

[tomcat]

Just wanted to publicly thank Jim, owner of Rapid Repair.
Bought my Viking Trike from him last July, and as is typical with Chinese scoots, there were a few issues. Jim got me the replacement parts needed at no charge, not even shipping.
The float assembly went south recently (gas gauge stuck on full) so I emailed Jim about a week ago. He said he would contact Ice Bear regarding a replacement. Well, today the UPS driver shows up with a new float assembly!
I've read many stories of dealers abandoning the customer after a sale, and thought it would be appropriate to acknowledge someone who doesn't do that.
For anyone considering a product that Rapid Repair sells, here's my advice:
Don't make your purchase based only on price or a fancy website because a dealer who is honest and will stand behind his product is invaluable.
Tom

[fflintstone]

Hear Hear !!!!!!

[tvnacman]

Jim and I have compared notes he is a fine gentleman !!!!

John

[wolfhound]

AGREED!!!

[rapidjim]

Thank you all so much!!!!!!!!

All I can say is that I try and treat folks like I liked to be treated,

Jim

[w4wpa]

I wish I had checked with Jim BEFORE I bought my Zodiac. A few dollars more is worth the aggravation that I have gone through. It wont happen again on my next scoot for my wife. Jim will get the business from the Sunshine state.




There are drunk riders. There are old riders. There are NO old, drunk riders.
Gray-haired riders don't get that way from pure luck.

[alleyoop]

How is it running now w4wpa? Is it running good or are you still having some problems and if so what are the problems.
Alleyoop